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The following discloses our
permission-based marketing practices for the Smoking Toad and
Mailing Toad websites. Please note that this policy in
no way supersedes, replaces or complements the privacy
policies of our clients.
If you have received
unwanted, unsolicited email sent via the Mailing Toad system
or purporting to be sent via Mailing Toad or Smoking Toad,
please report it here.
Companies use Smoking Toad and Mailing Toad to send
personalised communication to their prospects and customers.
Smoking Toad expressly forbids the transmission of unsolicited
commercial email and unsolicited bulk email. In order to
enforce an anti-spam policy, we have the following definition
for determining what constitutes "spamming":
SPAM is an unsolicited
commercial email, or an email sent to a recipient who would
not have a reasonable expectation of receiving email
from the sender.
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Examples:
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What is
SPAM?
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What is not
SPAM?
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- Any email
advertising illicit or illegal activities.
- Any message sent
to email addresses which were not provided by the
recipient, including those collected from
newsgroups, web sites, and domain registration
information.
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Email
sent by an organization with whom the recipient had
previously established a relationship, PROVIDED
THAT the sender provides a mechanism for
recipients to remove themselves from the mailing list.
This can include:
- Product support
updates
- Organizational
news updates
- New related
product offerings
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In the event that Smoking Toad receives complaints regarding
unsolicited email from a Smoking Toad customer source, the
customer will be required to supply the external source of
their customer data.
Smoking Toad encourages companies to respect their
customers’ time and attention by controlling the frequency
of mailings to individual email addresses, as well
personalising communication with information that indicates
they have an existing relationship with their customers. (Most
bulk lists contain only an email address.)
Regulations for List Owners
- License
Agreement: Each mailing list
administrator is required to agree to a license agreement
which requires that all members of their mailing list must
have established a relationship with the list owner.
- Mandatory
Unsubscribe Instructions: All
messages sent via Smoking Toad and the Mailing Toad system
will include instructions for recipients to remove their
email addresses from the mailing list from which the
message was sent.
- Account Termination for
Abusers: Reports of unsolicited email may result in
the cancellation of a mailing list account without refund.
As a list owner, you are fully
responsible for any third party's adherence to our policies
for lists which you obtain and use in our system. Any
violation of our policies by third parties will be seen as
violations by you, and will subject your account to
disciplinary action, termination, and fees accordingly.
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